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Browse Documentation
Account Setup
Everything about creating, verifying, and managing your user or company profile.
See all 14 articles →Posting & Management
Guides on posting new jobs, tracking applicants, and editing existing listings.
See all 22 articles →Billing & Payments
Information on paid plans, invoice management, and payment methods.
See all 8 articles →Most Common Questions
I forgot my password. How do I log in?
Click 'Forgot Password' on the login page. We will send a secure password reset link to your registered email immediately. Check your spam folder if you don't see it.
How do I update my primary account details?
Log in and navigate to the 'Profile & Settings' section in your dashboard. You can edit your name, contact information, and security preferences there.
Where can I find basic information about the company?
Visit our 'About Us' page for details on our mission, history, and commitment to recruiters and job seekers. The link is available in the site footer.
Is there a completely free option for hiring?
Yes! Jobkar offers one free job posting per recruiter account to get you started. This includes full access to applicant tracking features.
How do I submit a formal support request (ticket)?
If your question is complex or urgent, scroll down to the bottom of this page and use the 'Submit a Request' form to create a tracked support ticket.
How long does email support take to respond?
Our dedicated support team aims to respond to all email inquiries within 1 business day (24 hours). We appreciate your patience during high-volume periods.
Need to Speak to Someone?
If our documentation didn't resolve your issue, choose the best way to reach our support team.